Haircuts

Plugging in…

Is there anything else that makes you feel better than a great haircut? Yes, I mean both men and women here. We all like the shapening up of our shaggy manes every so often. Some more often than others.

Just after the new year, the Computor Tutor was called to a clients to rescue a computer hard drive that had been re-set to factory status. What the heck does that mean, you ask? It means that someone decided, rightly or wrongly, the only way to "fix" that computer was to take it back in time so that it behaved just like it did the first day it was adopted and brought into someone's home, namely, my clients.

The distressing phone call began with apologies for not contacting the Computor Tutor first; listening to a friend, taking the computer to an unknown repair shop. After the apologies stopped, the begging started (it wasn't really necessary). Could the Computor Tutor PLEASE, PLEASE come sort out what someone else had "fixed"?? Pretty please??

Off I go to take a look at the problem child. Never mind the original fix was a bit more than what it needed, OK? What the repair shop failed to do was make a backup of the client's data and software before essentially wiping the hard drive clean. It did indeed behave like a newborn, but without any growth potential because of all the missing pieces. Being the good Tutor that I am, I checked all my previous notes regarding the client's computer, and brought along with me the pieces that were missing. Within the hour, the problem child was no more. Word: check, Email: check, Internet: check, printer driver: check. Client: HAPPY!

After many thanks and a friendly escort to the doorway out, my client paused and said with enthusiasm, "this was better than getting a great haircut". I knew exactly what she meant as her life online was now back in order and for a price that was LESS than a great haircut!

ALWAYS REMEMBER: before calling for help - is it plugged in, is it turned on?

Unplugged