Plugging in...
So what boisterous Computor Tutor client was recently heard whooping it up from the home office where her laptop currently resides? Well, her name will remain anonymous, but the whooping came about from the removal of the PSW.x-VIR trojan. Never heard of it?? There are THOUSANDS of them, and they change their form and shape as often as we change our clothes!
A trojan is a software program that disguises itself as a valid or useful computer application or program. This one produced a constant pop-up that named itself as the virus, but wanted the computer user to purchase THEIR software to REMOVE it!! Kind of a double whammy.
Once the offending pop-up was gone, my client opened her email, which she hadn't been able to do for more than a week, and hollered out one, gigantic whoopee as she made her way through the 314 waiting messages. The cat, who shares the residence, was as startled as the Computor Tutor by this demonstrative show of appreciation!
ALWAYS REMEMBER: before calling for help - is it plugged in, is it turned on?
Unplugged
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