Friday, July 30, 2010

Button Up!

Plugging in...

What's the first thing to look at when the wireless on the laptop can't find a wireless connection? The Tutor will count to ten while the reader ponders: 1, 2, ... 10. Every laptop has some way to turn ON or OFF the wireless connection. Some laptops have switches, buttons, or keys one must press on the keyboard. Some are so obvious they have an led light that turns a certain color when ON. Some, not so obvious.

A recent frustrated client called with the "my laptop can't connect" horror. All was fine yesterday, yadi, yadi, yada. The Tutor made a housecall and had to look at the laptop manual (a brand of laptop the Tutor had NEVER heard of) to find out how to turn the wireless on and off.

Who are these designers who place important buttons or switches on products in places that are SO INCREDIBLY easy to accidentally press?? WHO ARE THEY??

This particular on/off wireless button had a spacecraft like logo on it when lit, almost impossible to see the logo design when not on. It was inconveniently located directly below the laptop ON/OFF button. So close to the power button that the Tutor wondered why it hadn't happened in the past.

ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?

Unplugged

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