Running Around the Office

Plugging in...

A recent Microsoft Office 2010 installation proved to be an exercise in skill and imagination. One would think Microsoft had this installation nailed, after so many previous versions of Office. Here's what happened: the Office 2010 installation failed due to lack of space on the intended laptop hard drive. OK, so what happened to checking for space BEFORE the installation begins? Anyway, the failed installation claimed it "rolled back" whatever changes it made.

After a short but thorough hard drive cleanup to achieve more free space, the installation appeared to proceed about 75% of the way, until the dreaded error message: error 1311, source file not found on E:\sku111.cab. Hmm.

The Tutor scoured the installation CD for this file, and true enough, it did NOT exist on the CD. So where and why was it asking for this file? After much thinking, internet searching, and trying other installation ideas, a tiny light bulb went off in the back of the Tutor's head. The laptop had Microsoft Office 2003 installed on it. Could it be that the missing file was the on the Microsoft Office 2003 installation disk?  BINGO. Once the Microsoft Office 2003 CD was inserted when the error message occurred looking for the sku111.cab file, the installation proceeded without a hitch. The original Microsoft Office 2010 CD was not inserted again during the installation. Why Microsoft, why?

ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?

Unplugged