Plugging in...
On the second day of Christmas, my clients gave to me, TWO signifcant bonuses and a thank you to make the Tutor blush.
I was working with two clients on the same day during this month of merriment and to my astonishment, BOTH of them paid me more than what I wrote the invoices for.
The first client, not only fed me lunch and sent me home with gourmet foods for dinner, THEN she told me she was giving me more than the bill! AND THEN... she sent me an email telling me she believe she owed me more money because I must have done the math wrong - she told me to check it out in Excel, using the AutoSum formula! (We'd been working on Excel that day).
The second client flat out told me she was giving me a bonus, because, after all, it was the end of the year! We'd been working on the tedious process of online college applications, and she was thrilled that her son's future was now in the hands of the college admissions offices.
I've worked for many large corporations in the past, many of which gave out holiday bonuses, but none of those compares to the two I received this month. These were not obligatory thank yous, but heartfelt, up close and personal thank yous.
ALWAYS REMEMBER: before calling for help - is it plugged in, is it turned on?
Unplugged
Thursday, December 11, 2008
Joy to the Tutor, the Virus has Come
Plugging in...
So what boisterous Computor Tutor client was recently heard whooping it up from the home office where her laptop currently resides? Well, her name will remain anonymous, but the whooping came about from the removal of the PSW.x-VIR trojan. Never heard of it?? There are THOUSANDS of them, and they change their form and shape as often as we change our clothes!
A trojan is a software program that disguises itself as a valid or useful computer application or program. This one produced a constant pop-up that named itself as the virus, but wanted the computer user to purchase THEIR software to REMOVE it!! Kind of a double whammy.
Once the offending pop-up was gone, my client opened her email, which she hadn't been able to do for more than a week, and hollered out one, gigantic whoopee as she made her way through the 314 waiting messages. The cat, who shares the residence, was as startled as the Computor Tutor by this demonstrative show of appreciation!
ALWAYS REMEMBER: before calling for help - is it plugged in, is it turned on?
Unplugged
So what boisterous Computor Tutor client was recently heard whooping it up from the home office where her laptop currently resides? Well, her name will remain anonymous, but the whooping came about from the removal of the PSW.x-VIR trojan. Never heard of it?? There are THOUSANDS of them, and they change their form and shape as often as we change our clothes!
A trojan is a software program that disguises itself as a valid or useful computer application or program. This one produced a constant pop-up that named itself as the virus, but wanted the computer user to purchase THEIR software to REMOVE it!! Kind of a double whammy.
Once the offending pop-up was gone, my client opened her email, which she hadn't been able to do for more than a week, and hollered out one, gigantic whoopee as she made her way through the 314 waiting messages. The cat, who shares the residence, was as startled as the Computor Tutor by this demonstrative show of appreciation!
ALWAYS REMEMBER: before calling for help - is it plugged in, is it turned on?
Unplugged
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