Sunday, May 23, 2010

All Washed Up

Plugging in...

Who would have known that a simple wash with water would prove the solution for a faulty, brand-new, shrink-wrapped, installation CD? Not I.

The culprit was a MAC Microsoft Office 2008 Student/Teacher edition software program. The Tutor unwrapped the shrink wrap, and slid the CD gracefully into the sparkling, new Mac Powerbook. The Powerbook whirred and gurgled momentarily and promptly spit out the CD like a piece of unwanted food. The Tutor assumed the CD was not properly fed into the drive and repeated the same action, with the same consequences. A swift projectile rejection.

The CLIENT then told a story about washing DVDs that wouldn't play in the DVD player in the living room, and offered to wash it off in the sink. After the quick and careful laundering, the Tutor fed it back into the Powerbook and blimey, it installed without a hitch! Go figure. Not every computer solution requires technology or the TUTOR!

ALWAYS REMEMBER: before calling for help - is it plugged in, has it been washed, and is it turned on?


Tuesday, May 11, 2010

Another Successful Adoption

Plugging in...

The Tutor placed another desktop computer today in a single-parent, no child home. The desktop was very happy as it was fluffed and buffed and made to look like new. Internet, email and were the major activities of choice, while music was making a strong advance through Windows Media Player.

One thing to always remember about adopting a computer: they all have a challenge or two. Some are slow, some are dented and scratched, some run hot, some are loud. Whatever their challenges, the homes they are placed in are far better than the trash hovels they would have ended up in, unused and unloved. The elder computer has wisdom, let's use it until the all its wisdom has been imparted.

ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?