Sunday, May 23, 2010

All Washed Up

Plugging in...

Who would have known that a simple wash with water would prove the solution for a faulty, brand-new, shrink-wrapped, installation CD? Not I.

The culprit was a MAC Microsoft Office 2008 Student/Teacher edition software program. The Tutor unwrapped the shrink wrap, and slid the CD gracefully into the sparkling, new Mac Powerbook. The Powerbook whirred and gurgled momentarily and promptly spit out the CD like a piece of unwanted food. The Tutor assumed the CD was not properly fed into the drive and repeated the same action, with the same consequences. A swift projectile rejection.

The CLIENT then told a story about washing DVDs that wouldn't play in the DVD player in the living room, and offered to wash it off in the sink. After the quick and careful laundering, the Tutor fed it back into the Powerbook and blimey, it installed without a hitch! Go figure. Not every computer solution requires technology or the TUTOR!

ALWAYS REMEMBER: before calling for help - is it plugged in, has it been washed, and is it turned on?

Unplugged

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