Plugging in...
The Tutor received an unusual and unique thank you while working with a new client this past week. The Mail Chimp program was proving a bit problematic, more a semantics issue when all was said and done, for sending out what should have been a simple group mailing.
The Tutor's client shared their two-day frustration of attempting to get a campaign mailed to a certain "group" of potential clients. The solution ended up taking about an hour to resolve. When it was apparent that we had a solution, the client, bless her, took both of my hands in hers and kissed the back of each of my hands, thanking me for using them to solve a problem that had consumed too much of her time.
What can I say? The Tutor's hands are not usually revered during a session, but they appreciated the thoughtful, kind and unique gesture.
ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?
Unplugged
Tuesday, January 27, 2015
Kindle Capers
Plugging in...
What happens when you cross an Amazon Kindle with the Kindle App on an iPad? Usually they play nice and SHARE the book being read, whether it was first obtained on the Kindle or the iPad. Yesterday, though, a Kindle and iPad play date went astray.
It should have been easy, they "sync", right? Indeed they do, but only if the same email address was used to register the Kindle and the Kindle App on the iPad. It took some tedious detective work to discover that there was an old email address registered for the Kindle AND... Amazon does not have an edit email address for the Kindle, if the registered email address is defunct!
One must DEREGISTER the Kindle and REGISTER the Kindle using the email address that was used on the iPad Kindle App. You don't even want to know the other solution that Amazon presented, ridiculously long, convoluted and unnecessary! Something about merging the accounts, waiting several hours, calling tech support back...
ALWAYS REMEMBER: before calling for help - is it plugged in, was there ANOTHER email address from your past somewhere, and is it turned on?
Unplugged
What happens when you cross an Amazon Kindle with the Kindle App on an iPad? Usually they play nice and SHARE the book being read, whether it was first obtained on the Kindle or the iPad. Yesterday, though, a Kindle and iPad play date went astray.
It should have been easy, they "sync", right? Indeed they do, but only if the same email address was used to register the Kindle and the Kindle App on the iPad. It took some tedious detective work to discover that there was an old email address registered for the Kindle AND... Amazon does not have an edit email address for the Kindle, if the registered email address is defunct!
One must DEREGISTER the Kindle and REGISTER the Kindle using the email address that was used on the iPad Kindle App. You don't even want to know the other solution that Amazon presented, ridiculously long, convoluted and unnecessary! Something about merging the accounts, waiting several hours, calling tech support back...
ALWAYS REMEMBER: before calling for help - is it plugged in, was there ANOTHER email address from your past somewhere, and is it turned on?
Unplugged
Saturday, January 24, 2015
Latest iPhone Waterproofing
Plugging in...
How about those snack baggies from Zip Lock, or your favorite grocery store brand? Who knew that not only are they waterproof if one properly seals them BUT your iPhone will work IN the bag, with or without gloves. No special "touch" hand wear required.
ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?
Unplugged
How about those snack baggies from Zip Lock, or your favorite grocery store brand? Who knew that not only are they waterproof if one properly seals them BUT your iPhone will work IN the bag, with or without gloves. No special "touch" hand wear required.
ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?
Unplugged
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