Tuesday, January 27, 2015

Helpful Hands

Plugging in...

The Tutor received an unusual and unique thank you while working with a new client this past week. The Mail Chimp program was proving a bit problematic, more a semantics issue when all was said and done, for sending out what should have been a simple group mailing.

The Tutor's client shared their two-day frustration of attempting to get a campaign mailed to a certain "group" of potential clients. The solution ended up taking about an hour to resolve. When it was apparent that we had a solution, the client, bless her, took both of my hands in hers and kissed the back of each of my hands, thanking me for using them to solve a problem that had consumed too much of her time.

What can I say? The Tutor's hands are not usually revered during a session, but they appreciated the thoughtful, kind and unique gesture.

ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?

Unplugged

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