Hide and Seek

Plugging in...

Where DO things go when you put them in a computer? Can you always find them? Were they there a minute ago and disappeared the next? The disappearing act is a myth, just like a magic show. Sorry to burst your bubble but you didn't honestly believe the woman on stage was cut in half, did you?

Back on point. The Outlook program, a popular email program, has the ability to make manila folders just like the ones you file in a filing cabinet. There too, file folders can be accidentally tucked inside each other, right? Well, a recent client learned how to make a folder to save emails from the Outlook inbox into a more suitably named folder for future use and reference. The Tutor's demonstration went well. Created new folder, dragged desired emails into new folder. Smile on client's face, clean inbox, Tutor leaves the building.

Several hours later a panicky phone call from the client stated the new, aptly named manila folder was GONE. Gone, she told me, gone. But while leaving the voice message, the client was clicking around and hadn't noticed the tiny plus sign to the left of the inbox until that very second. If you're not familiar with the concept of a plus sign in a computer program, it means CLICK ON ME to expand what's below me. Plus sign means show more (expand), minus sign means show less (collapse). Anyway, the client "found" the missing folder when clicking once on the plus sign and marveled at the ingenuity of being able to play hide and seek with the folders.

ALWAYS REMEMBER: before calling for help - is it plugged in, is it collapsed, and is it turned on?

Unplugged