Plugging in...
Why does it take so long to set up a new computer for someone? Someone that has used one in the past? Can't one just take it out of the box and plug it in?
YES and NO.
YES, one can unpackage and plug it in, answer a few questions and voila, new computer will operate.
NO, it won't look like the old one because over time, the user has changed many things on that computer, and the changes didn't occur all in one day. Changes such as colors, internet favorites and homepage, desktop shortcuts, email settings, the user's files, camera software, iTunes and music, wireless settings, printer installations, adobe reader (and other helper programs) smart phone syncing, and software installs, to name a few.
Depending on how long it's been since a new computer was purchased, one has the added challenge of perhaps the familiar programs of yore won't run under the new "boss" ie operating system (Windows on PCs, OS on Macs). Worse yet, some of the software doesn't exist anymore.
When budgeting for the new purchase, unless one knows how to do ALL the above, allow for 4-6 hours of technical assistance from a pro, um, a Computor Tutor.
ALWAYS REMEMBER: before calling for help - is it plugged in, and is it turned on?
Unplugged
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