Plugging in...
PDF documents (Portable Document Format) are a great thing. The format allows documents to be created in any program, saved in PDF format, allowing anyone with a free PDF reader program to open them. Most computer users don't even think about them and why they work, until they don't work.
A recent client was sent several PDF documents not only to open and read, but to fill in on-screen and email back to the sender. The first PDF opened as expected, allowed the user to type directly on the document on the screen, but, and this was a BIG but, it wouldn't allow the typist to save the typing and email the document back. It clearly stated that it wouldn't save, but in very tiny print at the top of the document which went unseen by the client. The harm done? The client thought the form was filled out, saved and it was emailed back to the sender, EMPTY.
Perplexed, frustrated and aggravated, the client now fully understood that the free ADOBE reader program does not allow filled-in forms to be saved. The pressing question was why, then, would it allow one to fill in the form in the first place, if one couldn't save it? In Adobe's defense, one could then print the form, scan the filled in form (provided one has a scanner) and email it back. Too much work? You bet it is!
The solution to saving PDF filled in forms is NOT to use the Adobe Reader program to view, type and print PDF documents. Nitro, an alternative FREE PDF reader AND creator, can be downloaded, installed and then used to easily open, read, print, type on forms AND save the typing for convenient emailing!
ALWAYS REMEMBER: before calling for help - is it plugged in, is the typing SAVED, and is it turned on?
Unplugged
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment