Tuesday, June 19, 2012

One of Those Days

Plugging in... 

I'm sure the reader has had "one of those technology days". Want to read about the Tutor's?

It all began with downloading, saving, and attempting to print some PDF (portable document format) documents. Opting for the electronic version of some financial papers, not knowing how large they were, proved to be the downfall that led to "one of those days".

The Tutor's fabulous HP 4050T Laserjet printer with 8 mebagbytes of memory could not handle some of the PDFs - a simple error message: insufficient memory. Huh? With 8 meg of memory, this is the first time in over 12 years on this printer that the Tutor received this message.

Tutor's not totally frustrated yet. There is another printer in the office, an inkjet. Oh yes, the ink cartridges needed replacing, and thankfully, 4 new ones arrived yesterday from Inkfarm.com. So, five more minutes to unpack the ink cartridges (you ink jet readers know the hermetically sealed packaging can be challenging). Once again praying to the Technology powers-that-be, clicked the PRINT button for the inkjet... and it too fell short of printing the lengthy PDFs. The first 4 pages of document one print, and then nothing. And the Tutor does mean nothing. No printing, no error, no canceling the print job, NADA!

Frustration is here, head is now in a point. Computer and both printers must be shut down completely to re-set and purge the faulty data streams. A few more minutes pass... and the Tutor is back up and about to try changing a few printer settings: changed the resolution, changed the memory usage, changed to black ink on the inkjet, tried 1 of 3 HP alternate printer drivers. And one final change: tried to print a different PDF document from same company. Partial success, several pages printed on the HP Laserjet, nothing on the inkjet. Partial in this case, was still a bust.

Results are in: the US Postal Service wins after wasting time, and too much paper. The documents are in now in the mail to the Tutor but the Tutor's head is STILL in a point! And I know the documents will be here in the morning, with nary a pointed head in sight.
 
ALWAYS REMEMBER: before calling for help - is it plugged in, is there an ALTERNATIVE method available before head juts into point, and is it turned on?

PS It is rumored that some clients LIKE to see the TUTOR sweat...

Unplugged

No comments: