Tuesday, March 8, 2016

It's NOT you, it's them!

Plugging in... 

We all, I think, know that updates to our software programs are important for many reasons. We all, I think, have also encountered misbehaving software after an update; if the updates were automated, the reader may not have easily put one and one together to ascertain that it was THEM (the update) and not you when you tried to do something that worked just fine yesterday.

Windows 10 had a recent update which may have reset many default programs and settings that YOU might have spent time tweaking. You might have encountered this fairly quickly when you clicked an internet hyperlink in an email or when reading something of interest on the internet and it opened Microsoft EDGE, the newest browser from Microsoft when you would have bet your life savings that you changed it to Firefox, Chrome or the Internet Explorer.

You aren't crazy, and you didn't do it. Microsoft did, though by accident. They apologized, though they cannot change them back for you. Boo hoo.


ALWAYS REMEMBER: before calling for help - is it plugged in, was there an update involved, and is it turned on? 

 Unplugged

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